Shipping & Returns

PROCESSING TIME

Notague ships worldwide from Montreal, within 1 to 5 business days, upon confirmation of your order. You will receive an email with a tracking number after the shipment is proceed. You can track your order once dispatched.

CHARGES

Notague offers a flat rate for both domestic and international orders.

  • Canada 14.95$ – Canada post expedited
  • USA 14.95$ – USPS First class
  • International: depending on weight – Asendia

COMBINED SHIPPING

Flat rate remains the same if more items are added in the same packages. It is available as long as all items are paid for together. Please do not pay until you are finished shopping. Extra fees might be applicable if the weight differs a lot from one single item. Contact us if you have questions about it.

LOCAL PICKUP

Montreal resident can pickup their order and it’s completely free.  Just  select the option at checkout 

TAXES & CUSTOMS

International orders may be subjected to local customs duties and taxes that Notague is not responsible for.

RETURNS & REFUNDS

Due to nature of vintage and pre-loved items, orders are not eligible for return or refund and all our sales are final.

 

Vintage and pre-loved items might have signs of wear or small imperfections on them. If you have a question about an item or require more information, please don’t hesitate to contact us at hello@notague.com.